
Manual Handling Essentials
Learn safe lifting, carrying, and movement techniques tailored to hotel, restaurant, and kitchen environments. Meets Irish HSA guidance.
Training programmes
Practical, certified training designed for the real pace of Irish hospitality. Filter by category to find the right programme for your team.
Showing 9 of 9 courses

Learn safe lifting, carrying, and movement techniques tailored to hotel, restaurant, and kitchen environments. Meets Irish HSA guidance.

From cellar management and cash handling to confident cocktail service and upselling — the practical foundation for every bar team member.

Table service, wine presentation, order flow, and guest recovery skills that turn everyday service into five-star moments.

Room-preparation workflows, hygiene protocols, linen management, and the attention to detail guests remember.

Check-in excellence, reservation systems, telephone etiquette, and handling guest requests with poise.

Move from top performer to confident team leader. Covers delegation, feedback, shift briefings, and first-line conflict resolution.

Practical frameworks for motivating rotating teams, managing rosters, and maintaining service standards under pressure.

A modular programme for emerging and established managers: operations, finance, people, and strategy for Irish hospitality.

One-to-one and team coaching skills that improve retention, service consistency, and employee growth.