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Welcome to

Hospitality Skills Ireland

About Us

Image by Alfred Quartey

At Hospitality Skills Ireland, our training help you maximise the growth of your business, your customer’s satisfaction as well as  staff retention and development. ​Hospitality Skills Ireland is enhancing the skills and competencies of individuals within Ireland's hospitality sector through on the job practical skills training

Our Objectives

  1. Skill Enhancement: Equip workers with the necessary skills to meet the demands of the modern hospitality industry.

  2. Career Progression: Facilitate clear pathways for career advancement within the sector.

  3. Industry Collaboration: Foster partnerships between educational institutions and hospitality businesses to ensure training aligns with industry needs.

  4. Workforce Development: Address skill shortages and improve the overall quality of service within the industry.

  5. We offer flexible, accredited upskilling and reskilling opportunities to employees and employers around Ireland. Structured programs that combine on-the-job training with classroom instruction, leading to nationally recognized qualifications.

Discover
Your Ideal Course

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Warehouse Workers Sorting

Manual Handling

Our Manual Handling Course provides participants with the knowledge and practical skills required to safely lift, carry, push, and move items in the workplace.

The training is designed to reduce the risk of injury and ensure compliance with workplace health and safety regulations.

Waitstaff Holding Plates

Food and Beverage Skills

The Food and Beverage Skills Course is designed to provide participants with the essential knowledge and practical skills required to work confidently in the hospitality industry. This course focuses on developing professional service standards, communication skills, and an understanding of food and beverage operations in restaurants, cafés, hotels, and catering environments.

Image by Taylor Davidson

Customer Service & Upselling

The Customer Service and Upselling Course for Hospitality is designed to help hospitality staff develop the skills needed to deliver excellent customer experiences while increasing sales through effective upselling techniques.

The course focuses on improving communication, building customer relationships, and confidently recommending products and services in a professional and natural way

Our Management Courses

Image by Priscilla Du Preez 🇨🇦

People Management

The People Management Course is designed to develop the skills and confidence needed to effectively lead, support, and manage a team in the workplace.

This course focuses on practical management techniques that help supervisors, team leaders, and managers build positive working relationships and create productive work environments.

Image by Jason Goodman

Leadership Management

The Leadership and Management course is designed to develop the skills required to effectively lead and manage teams within the hospitality industry.

The course focuses on building strong leadership abilities, improving communication, and creating a positive and productive working environment in hotels, restaurants, cafés, and other hospitality settings.

Hotel Staff Cleaning

Skills Coaching

 

 

The Skills Coaching Course for Hospitality Managers is designed to help managers develop the ability to effectively coach, guide, and support their teams in a fast-paced hospitality environment.

The course focuses on building leadership and coaching skills that help managers improve staff performance, confidence, and service standards.

Testimonials

Thanks to this course, I successfully secured a job in hospitality shortly after completing the training. I would highly recommend this course to anyone looking to start a career in the hospitality sector or improve their skills.

Sarah, Cork

I recently completed the Hospitality Skills Course and it was a fantastic experience. The training gave me the confidence and practical skills I needed to work in the hospitality industry. The trainers were very supportive and explained everything clearly, especially customer service and food and beverage service.

Ross, Dublin

I completed the 20 day Hospitality Skills Course and it was a fantastic experience. The training gave me the confidence and practical skills I needed to work in the hotel industry. Fiona was very supportive and explained everything clearly, especially customer service and food and beverage service.

Sheila, Cork

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